Prepare with Helpful Storage Tips

Storage FAQs

When can I move into my storage unit?

We ask that you please move into your storage unit during normal business hours. After that, you can access the unit 24/7.
Do I need to give notice before I leave my storage unit?

Yes. We require a 30-day notice.
Do I need special documents or I.D. to rent a storage unit?

Please bring your driver’s license or a government-issued I.D.
What are your contract options?

Our contracts are on a month-to-month basis.
How can I pay my monthly bill?

You can pay in cash, check or credit card during normal business hours or by check in our 24/7 drop box.
Do you have moving or storage supplies?

Unfortunately, we do not offer moving or storage supplies.
How do I find out how much space I need?

Simply click on our size guide to figure out what size storage unit is right for you. We’re always happy to help too. Call (828) 286-2369 for questions.
Are there items I’m not allowed to store?

We ask that you don’t store explosives, flammable liquids, toxic or perishable materials. If you have a question about a particular item, please call us.
Does someone need to be at the office to let me through the gate?

Yes. We lock our security gate nightly but are happy to grant you access 24/7.

Tip 1: Storage Space Preparation & Planning

Your first step should be gathering boxes, markers, packing tape, bubble wrap and other storage supplies. Then, make an inventory list you can refer to after everything is packed and stored away.
Tip 2: Packing & Storage Selection

Once you’re ready to start, organize items by room and start packing them in boxes. Don’t forget to clearly label your boxes on all sides. Fragile items should be wrapped in protective material and labeled.
Tip 3: Maximizing Your Space

Dresser drawers, washing machines, and dryers already have built-in storage space. Use the empty compartments for blankets, silverware, towels, knick-knacks, etc. If you have furniture that has removable legs, remove them for optimized space. Stand up mattresses and couches on their end to conserve floor space.
Tip 4: Proper Storage Techniques

It’s wise to only rent the space you need by finding the smallest size that will house all of your items. Before moving anything into the storage unit, place a sheet of plastic on the floor. You can also line the unit with 2X4s if you don’t want your items touching the ground.

Design your space so that the items you need to access regularly are located at the front of the storage unit. Expensive and valuable items should be placed in the back of the unit, hidden by other belongings.

Protect furniture by draping blankets on top and be sure to wipe down metal items with machine oil to prevent rusting.